Domestic Violence for Dispatchers

Course Description

This course is for dispatchers and supervisors who are responsible for the receipt of domestic violence calls, their management, and the dispatch of first responders. It provides up-to-date information to assist dispatchers in the safe and successful handling of domestic violence incidents. Instructors will also discuss protocols and issues specific to your area and jurisdiction. The course meets the continued professional training hours and the domestic violence mandate under PC 13519(e).

Course Topics

  • Common Beliefs and Myths about DV
  • Impact on Children
  • DV Dynamics – Power and Control
  • Evidence
  • Managing Cultural Issues and Language Barriers
  • Legal Mandates and Court Orders
  • Legal Concerns
  • Significance of Strangulation
  • Risk Factors and Lethality
  • Interviewing Victims, Suspects, and Children
  • Dispatcher’s Role in the Safety of Officers, Victims, Suspects, and Children

Course Certification Number: 9070-30926
Course Certification Hours: 8

Domestic Violence Dispatchers Flyer

Course Fee Information:

Reimbursement Plan IV: There is no tuition for POST reimbursable agencies. Student travel and per diem reimbursement will be via Training Reimbursement Request (TRR) for POST reimbursable agencies only.
Non-Reimbursable agencies: No tuition. There is no reimbursement for travel and per diem.

Course Disclaimer:

This project is supported by Grant No. PO14018519 awarded by the California Governor’s Office of Emergency Service (Cal OES). The opinions, findings, conclusions, and recommendations expressed in this publication/program/exhibit are those of the author(s) and not necessarily reflect the views of the Department of Justice, Office on Violence Against Women or the California Governor’s Office of Emergency Service (Cal OES). The the California Governor’s Office of Emergency Service (Cal OES) reserves a royalty-free, nonexclusive, and irrevocable license to reproduce, publish, and use this material and to authorize others to do so.


If you are not Law Enforcement you must have prior approval to attend this course.  Please contact Marisa McCullough at for approval.  

Course Date(s)

  • 11/17/15 – Los Angeles, CA
    November 17, 2015 - November 17, 2015
    8:00 am - 5:00 pm
  • 1/12/16 – Davis, CA
    January 12, 2016 - January 12, 2016
    8:00 am - 5:00 pm
  • 6/14/16 – Redding, CA
    June 14, 2016 - June 14, 2016
    8:00 am - 5:00 pm
  • 6/29/16 – San Diego, CA
    June 29, 2016 - June 29, 2016
    8:00 am - 5:00 pm

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