Public Agency Course
1/2 Day Workshop 
COMMUNICATIONS SKILLS
Description: One must communicate. Considering all that is involved, it is amazing that communications happens at all. In this session we will experiment and explore interpersonal communication habits and patterns. What works and what doesn't.  How can we decrease misunderstandings in communicating? Why are they behaving/communicating like that? What is involved in the art of listening? How to confront? How does competition affect communication? How does my inner self affect my outer self communications?
Topics:
  • Assess behavioral styles to help you identify our style,
    predict how co-workers are likely to behave and how to
    “tailor your talk”
  • Practice retaining and recalling information
  • Develop your ability to choose empathic listening responses
  • Experiment in win-win, win-lose situations
  • The inner self and outer communication
DATES and LOCATION
2011/2012
TBA
TRAINER:
Cathy Kachur
Click for bio

Thank you for your patience with the new registration process.
FEE:
Tuition
$75
COURSE CLASS HOURS: Start time:    8:30 AM    Finish Time NOON