| PUBLIC AGENCY COURSE |
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CUSTOMER-FOCUSED
WEB SITES |
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The
newest avenue available for customer interaction is through the Internet.
Most city and county departments have websites that advertise their services.
Is your website built around the needs of your customers?
Participants in this half-day class will learn the questions to ask to
ensure that their website is content-driven, aesthetically pleasing,
and easy
to use. After
this class, you will be able to asses your current website's usability and
customer focus. |
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| TOPICS
WILL INCLUDE: |
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Good design vs. bad design |
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The need to develop web standards |
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Tips
to ensure your site is easy to us |
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Writing
for the web |
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Focusing
content on your customers |
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Balancing organizational needs with customer needs |
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Course Listing TBA |
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TRAINER: |
Wendi Brick
Click for bio |
Thank you for your patience with the new registration process. |
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FEE: |
$ 80 |
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